Resilience is a Daily Habit The phrase “resilience is a habit” came to me a couple weeks ago while cold temperatures blanketed the southern United States, millions were without power…

Migrating from Activity to Effectiveness Management in Revenue Cycle When I started in revenue cycle management, we required patient financial services staff to manually track the accounts they “worked.” Team…

Winning in the WFA Future_Final An expanded employee recruitment market for healthcare and other industries, with previously limited work from anywhere (WFA) options, will be one of the lasting changes…